Privacy Policy

Effective Date: 01.12.2025

This Privacy Policy explains how YesBooked.com (“YesBooked”, “we”, “us”, “our”) collects, uses, stores, and protects your personal data. By using our Website, you consent to the practices described in this Policy.

YesBooked operates as a hotel inventory distribution network. We contract NET rates from accommodation providers and distribute this inventory to B2B travel partners. We do not sell directly to end travelers.

This Policy follows the requirements of the General Data Protection Regulation (GDPR) and applicable Greek law.


1. Who We Are

YesBooked is operated in collaboration:

Touristic Hotels Synergy

M. Alexandrou 15, 85300 Kos, Greece

Email: info@yesbooked.com

This entity acts as the Data Controller for personal data collected via YesBooked.com.


2. What Personal Data We Collect

2.1 When you contact us or apply to join our network

We may collect:

  • Name and surname

  • Company name

  • Property details

  • Email address

  • Phone number

  • Country

  • Any information you choose to share in a form or email

2.2 When accommodation partners provide data

We may collect:

  • Business contact details (emails, phone numbers, addresses)

  • Operational contacts

  • Contract-related information

  • Payment and billing details

2.3 Technical and usage data

Automatically collected through your visit:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited

  • Time and duration of sessions

This helps us secure and improve our Website.


3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to inquiries and partnership applications

  • To evaluate your property for inclusion in the YesBooked Boutique Network

  • To prepare contracts, agreements, and operational onboarding

  • To communicate with you regarding distribution, performance, or support

  • To send essential service updates

  • To maintain Website performance and security

  • To meet legal and regulatory requirements

We do not use personal data for consumer advertising or unrelated marketing.


4. Legal Basis for Processing (GDPR)

We process data under the following bases:

  • Contractual necessity (to form and operate your agreement with YesBooked)

  • Legitimate interest (operating a secure B2B distribution service)

  • Legal obligation (complying with Greek and EU laws)

  • Consent (when you submit forms voluntarily)


5. Data Sharing

We only share data with:

  • Distribution partners, but only when operationally required

  • Technology providers operating under strict GDPR-compliant agreements

  • Legal, financial, and auditing partners, when necessary

We do not sell personal data.


6. International Data Transfers

Some partners may be located outside the EU.

We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant partner agreements


7. Data Retention

We retain personal data only for as long as necessary to:

  • Maintain your partnership

  • Fulfill contractual obligations

  • Meet legal requirements (e.g., tax and audit)

Data not needed is deleted or anonymized.


8. Your Rights (GDPR)

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing

To exercise rights, contact: info@yesbooked.com


9. Security Measures

We implement:

  • Secure servers and encrypted communication

  • Restricted internal access

  • Data minimization and controlled processing

  • Continuous monitoring and protection standards

However, no system is 100% secure; users share data at their own risk.


10. Updates to the Privacy Policy

We may update this Policy. Changes take effect immediately upon publication.

11. Use of Google reCAPTCHA

YesBooked.com uses Google reCAPTCHA to protect forms and ensure that submissions are made by real users, not automated bots. reCAPTCHA analyzes certain technical data (such as IP address, device information, browser behavior, and time spent on pages) to determine whether a form submission is genuine.

The use of reCAPTCHA is subject to:

  • Google Privacy Policy: https://policies.google.com/privacy

  • Google Terms of Service: https://policies.google.com/terms

Data processed through reCAPTCHA may be transferred to Google servers located outside the EU.

We use reCAPTCHA based on our legitimate interest (GDPR Article 6(1)(f)) in protecting our Website from malicious activity and automated abuse.

No data collected by reCAPTCHA is used by YesBooked for marketing or profiling.